As a business leader, you know the importance of customer experience (CX) and its impact on your success. But do you know about the must-attend customer experience conferences for 2023?
Must-Attend Customer Experience Conferences in 2023
Now that you know the importance of customer experience, let’s take a look at the must-attend customer experience conferences in 2023:
January 2023
- Jan 21 International Conference on Customer Experience Management and Business Intelligence (ICCEMBI)– Amsterdam, Netherlands
- Jan 28 International Conference on Customer Experience Management and Marketing (ICCEMM)– Sydney, Australia
February 2023
- Feb 1 International Conference on Customer Dynamics and Customer Experience Creation (ICCDCEC)– Melbourne, Australia
- Feb 15 International Conference on Customer Experience Management (ICCM)– Dubai, United Arab Emirates
March 2023
- Mar 1 Customer Experience – London, England
- Mar 12 CCW Executive Exchange– Atlanta, United States
May 2023
- May 10-11 Customer Service & Experience West 2023 – San Diego, United States
- May 17 World CX Summit– Singapore, Singapore
- May 17 CXO Executive Exchange– Saint Louis, United States
- May 22-24 Gartner Marketing Symposium/Xpo – Denver, United States
June 2023
- ·June 11-13 Pega Inspire – Las Vegas, United States
- ·June 13-15 CX North America (Forrester) – Nashville, United States
- ·June 19-22 Customer Contact Week – Las Vegas, United States
July 2023
- Jul 15 International Conference on Customer Dynamics and Customer Experience Creation (ICCDCEC)– Bali, Indonesia
- Jul 19-20 CX Innovators in Finance (CXFS) – Boston, United States
- Jul 22 International Conference on Customer Experience (ICCE)– Berlin, Germany
- Jul 22 Experience Africa – Washington DC, United States
August 2023
- Aug 23 International Conference on Customer Experience and Management (ICCEM)– Kuala Lumpur, Malaysia
- Aug 22-23 CEM Africa – Cape Town South Africa
September 2023
- Sep 5-8 Inbound 23 – Boston, United States
- Sep 20 International Conference on Customer Experience and Design (ICCED)– Lisbon, Portugal
- Sep 23 International Conference on Customer Experience Management and Marketing (ICCEMM)– Vancouver, Canada
October 2023
- Oct 11-12 Customer Services Revolution – Cleveland, United States
These conferences are great opportunities to learn the latest strategies in customer experience, network with other industry professionals, and gain invaluable insight into the customer experience industry.
Conclusion
Customer experience is an essential part of any business’s success. It involves understanding customer needs and developing strategies to meet those needs. It also involves creating customer-centric strategies, setting customer goals, and measuring customer satisfaction.
Attending customer experience conferences is a great way to learn the latest strategies in customer experience, network with other industry professionals, and gain invaluable insight into the customer experience industry.
Review these 23 top-rated CX Conferences for 2023 to start your journey to become a customer experience expert!
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