How can you sell process to everyone?

A terrific introduction to process featured at the PEX US 2012 process conference. Check this video out and point your colleagues to its use. It will make the job of demonstrating the value of process much easier. Thanks to Diana at the PEX network.

This week a large part of the BP Group team and leaders are in Florida for the annual PEX conference.

There is still time to register: www.pexweek.com and also sign-up for the
Certifed Process Professional Levels 1 and 2 program!
This is the place to network, learn and explore all that is process from the leading organizations, practitioners and Guru’s.
As the week unfolds we’ll be bringing you highlights and snippets. 
Hopefully see you there, all the Best

Steve

New www.bpgroup. org features FIVE Outside-In Blogs

The BPGroups new website now features five blogs from leading thinkers and CPP Masters in the field of Enterprise BPM & Outside-In.

To visit the blogs: click http://www.bpgroup.org/blogs.html and review the drop down menu -enjoy!

Successful Customer Outcomes
Steve Towers – 160 articles on the theme of Outside-In

BP Community
the original BPM community – Events, Resources, community & Links

Outside-In from Janne Ohtonen
Words from the wise from the author of OIDash

The Process Ninja
Craig Reid Scottish through and through however now from down-under

OutsideIn Service Management
Ian Clayton shows us the way with Service Management

If you recognise a good Outside-In location let us know: rachel.smith@bpgroup.org

Customer Expectations in this coming year

Recommended Upcoming Conferences for the 2012 diary

BPGROUP CONFERENCE IN ASSOCIATION WITH IQPC – PEX 2012 USA
Lake Buena Vista, Florida, USA – January 16-19, 2012: http://bit.ly/PEX2012
PROCESS EXCELLENCE WEEK – PEX 2012 SOUTH AFRICA
Achieving the ‘Triple Crown’ – increasing revenue, improving the customer experience and reducing costs
Cape Town, South Africa – February 20-24, 2012: http://bit.ly/SouthAfricaProcessExcellence

CUSTOMER CENTRICITY AND PROCESS ORIENTATION with Marcus Evans
Kuala Lumpur, Malaysia – March 19-21, 2012 : http://bit.ly/BPMandCustomerCentricity

BPM SUMMIT 2012 – IT WEB ANNUAL CONFERENCE
Johannesburg, South Africa – April 17-18 : http://bit.ly/SouthAfricaBPM

BPGROUP CONFERENCE IN ASSOCIATION WITH IQPC – PEX 2012 Europe

London, England – April 23-27, 2012 : http://bit.ly/PEX2012_London