The BPGroups new website now features five blogs from leading thinkers and CPP Masters in the field of Enterprise BPM & Outside-In.
To visit the blogs: click http://www.bpgroup.org/blogs.html and review the drop down menu -enjoy!
Successful Customer Outcomes
Steve Towers – 160 articles on the theme of Outside-In
the original BPM community – Events, Resources, community & Links
Outside-In from Janne Ohtonen
Words from the wise from the author of OIDash
The Process Ninja
Craig Reid Scottish through and through however now from down-under
OutsideIn Service Management
Ian Clayton shows us the way with Service Management
If you recognise a good Outside-In location let us know: firstname.lastname@example.org
Lake Buena Vista, Florida, USA – January 16-19, 2012:
Achieving the ‘Triple Crown’ – increasing revenue, improving the customer experience and reducing costs
Kuala Lumpur, Malaysia – March 19-21, 2012 :