Customer Experience Quote Book

The Customer Experience Quote Book: 365 Customer Experience Quotes by the World's Top CX & Business LeadersThe Customer Experience Quote Book: 365 Customer Experience Quotes by the World’s Top CX & Business Leaders by James Dodkins
My rating: 5 of 5 stars

Really clear quotes chosen by someone who knows his stuff. They are to the point and include folks you sometimes wouldn’t expect to see in a book like this. And they are nice in this format at one per day. Read and enjoy. Recommended.

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The One Template To Rule Them All?!

Simple things can be very very effective and that is certainly the case with this ‘go-to’ template. Based on the Next Practice of some of the worlds leading companies completing this could change the way you think and do business forever.

It is my first interaction with Top Teams and Leaders and I use it as my first conversation with anyone who says they are tasked with helping transform their organisations (and themselves sometimes!)

You can get this template and watch the overview 1 minute video at:

Is it the One Template to Rule Them All? You tell me ๐Ÿ˜‰

This neat 30 second video might just give you a clue as to its origins…

Finding Your North Star

Do you want to embrace advanced Customer-Centric thinking and become Outside-In?

๐Ÿ‘‰ Step #1 – Review the upskilling options to become an ACX Professional & ACX Master:

๐Ÿ‘‰ Step #2ย โ€“ Get The Book: Outside-In The Secret *FREE* ย

๐Ÿ‘‰ Step #3 โ€“ Connect With The Community:

๐Ÿ‘‰ Step #4 โ€“ Keep Pace with Change: Recent Keynote – The Hard Benefits of XM |ย

๐Ÿ‘‰ Step #5 – Review the Testimonials Accredited Customer Experience Professional – BPG (