Accredited Customer Experience program

This is the State of Play and Offerings in South Africa. Next week we will feature the United States, then Europe, Australia, India and the Rest of the World.

South Africa Accredited Customer Experience program
or download the PDF from:

Link navigation:

ACX Specialist:
ACX Professional & ACX Master:
ACX Champion:
ACX Mentor:


Do you want to embrace advanced Customer Centric thinking and become Outside-In?

I have just done a 3-minute explainer video for Outside-In – see it here:

Then follow these steps….

Step #1 – Get The Book:
Outside-In The Secret *FREE* |

Step #2 – Get The Training:
FREE – ‘OusideIn Concepts’ Video Series:
Certified Outside-In Master® |
Certified Process Professional Master®  |
Accredited Customer Experience Master®  |

Step #3 – Get the Software:
Parallel |

Step #4 – Connect With The Community:
LinkedIn |

Step #5 – Keep Pace with Change
Recent Interview |

Step #6 – New Article – Customer Obsession 
LinkedIn (3 minute read) |

Blog |

BPG Website |

Steve Towers Web  |

Twitter |

YouTube |