Accredited Customer Experience program

This is the State of Play and Offerings in South Africa. Next week we will feature the United States, then Europe, Australia, India and the Rest of the World.

South Africa Accredited Customer Experience program
or download the PDF from:

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ACX Specialist:
ACX Professional & ACX Master:
ACX Champion:
ACX Mentor:


Do you want to embrace advanced Customer Centric thinking and become Outside-In?

How You Can become ‘Outside-In’…

Start here and follow these simple steps:

Step #1 – Get The Book: Outside-In The Secret *FREE*

Step #2 – Get the Software (FREE):

Parallel |

Step #3 – Connect With The Community:

Step #4 – Keep Pace with Change:

Recent Interview |

Step #5 – New Article – Customer Obsession:

LinkedIn (3 minute read) |

And for now, review this:

Your definition of Customer Experience is/may be wrong (3-minute video)

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BPG Website |

Steve Towers Web  |

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