Discover the Insights, Network with Experts, and Elevate Your CX Game!
As the sun warms the days, so does the excitement around Customer Experience (CX) events. 🌟 Whether you’re a seasoned CX professional or just dipping your toes into the world of customer-centricity, these events are your compass to navigate the ever-evolving landscape.
Join us as we explore the most anticipated CX gatherings, where thought leaders, practitioners, and visionaries converge to share strategies, innovations, and success stories. These events from Las Vegas to Riyadh promise inspiration, actionable takeaways, and connections that will shape your CX journey.
Ready to embark on this adventure? Let’s dive in! 🚀🔡
JUNE 2024
Global ACX Master | June 10-13 | Online Live (with Steve Towers)
Conference for CX Innovators in Financial Services | June, 15-16 | Boston, US
Customer Contact Week Asia 2024 | June, 16-19 | Singapore
Global ACX Champion June 17-20 Online Live (with Steve Towers)
CX North America by Forrester | Nashville, USA | June 17 – 20
Franchise Customer Experience Conference 2024 | June, 18-20 | Atlanta, US
4th Annual CX in Financial Services Conference | June 18 – 19 | London, UK
CX EMEA by Forrester | June 24 – 26 | London, UK
The Conference for CX Innovators in FS | June, 15-16 | Boston, US
The Cross-Industry Conference for CX Innovators | June, 15-16 | Boston, US
Customer Contact Week Asia 2024 | June, 16-19 | Singapore
Franchise Customer Experience Conference 2024 | June, 18-20 | Atlanta, US
Customer Experience in Financial Services | June, 19-20 | London, UK
CX Paris | June, 21-23 | Paris, France
CX EMEA by Forrester | June, 25-26 | London, UK & Online
July
E3CX | July, 3-4 | Riyadh, Saudi Arabia
CX Retail UK | July 8 – 9 | London, UK
CXFS | July 15 – 16 | Boston, USA
Customer Experience 2024 | July 15 – 17 | Orlando, USA
Customer Contact Week Asia 2024 | July 16 – 19 | Singapore
August
World CX Summit by Trescon CX | August 2-3 | Singapore
The Customer Show Sydney | August 16-17 | Sydney, Australia
Steve Towers, BPG’s Chief Experience Officer, is an expert in customer experience who enjoys spreading his enthusiasm for this field through coaching, consultancy, keynote speeches, and books.
Through the CEMMethod, now in version 15, he and the BPG affiliates help companies win the triple crown—the simultaneous ability to increase revenues, decrease costs, and enhance service.
With over three decades of experience working with large enterprises worldwide, Steve has distilled the successful strategies of top-performing organizations into a proprietary methodology that can be easily imparted to CX teams and executives.
His forte lies in envisioning the future of customer-centricity, customer experience, process management and realizing long-term benefits from business transformation. Steve’s approach combines customer-focused thinking, cutting-edge technologies, and a human touch.
Steve is also an entrepreneur and an early-stage investor in software companies like Parallel.
Subscribe to this channel and reach out and connect with Steve via https://linktr.ee/stevetowers
