Recent Blogs | Schedule for end of 2018 | Announcement of the winner of the Draw

It might be Summer here in the northern hemisphere, however, we are busier than ever!
#CX #ACXM #CPP

>> UPCOMING ACX AND CPP MASTERS SESSIONS <<
(they fill quick so book quick!) <<
https://www.bpgroup.org/training.html

CPPM Johannesburg July 16-19
https://johannesburg_cppm.eventbrite.com

ACXM Johannesburg August 20-23
https://acxm_johannesburg.eventbrite.com

CPPM Melbourne August 27-30
https://cpp_melbourne_aug.eventbrite.com

ACXM Melbourne September 3-6
https://acxm_melbourne_sep.eventbrite.com

ACXM Denver September 24-27
https://denveracxm.eventbrite.com

ACXM Washington DC October 22-25
https://washingtondc_acxm.eventbrite.com

ACXM Johannesburg October 22-25
https://acxm_johannesurg_oct2018.eventbrite.com

ACXM Dubai October 28-31
https://dubaiacxm_oct2018.eventbrite.com

ACXM London December 10-13
https://londonacxm.eventbrite.com

https://www.bpgroup.org/acxp1819.html

>> RECENT BLOG POSTS <<
https://www.cxobsession.com

> One Day CX Transformation in Denver
> Customer Experience & Process Improvement transformation
> SIX proven steps to introduce the CX Management Office
> Successful Personal Outcomes Relaunches

>> BPG PRIZE DRAW For JULY <<

The winner for this month is (drum roll)
** Craig Burtenshaw ACXM® **
from Australia who will now receive the USD 500

https://www.linkedin.com/in/craigburtenshaw/

So how do you get your hands on five hundred bucks?

Simple, put your qualification after your name!
Here is the list:
ACXM® – Accredited Customer Experience Master®
ACXP® – Accredited Customer Experience Professional®
ACXC® – Accredited Customer Experience Champion®
CPPM® – Certified Process Professional Master®
CPP® – Certified Process Professional®
CPPC® – Certified Process Professional Champion®

So change your LinkedIn title, drop me a note on LinkedIn to say you have done it and we will put you in the monthly draw… oh and good luck!!

Next month we are featuring some of the recent Rockstar CX interviews from James Dodkins

See you very soon!
Cheers,
Steve Towers, CEO, ACXC and CPP Champion

Customer Experience & Process Improvement transformation

Customer Experience Training, Accreditation and Certification https://www.bpgroup.org/training.html

The #CX and #CPP program for the next six months has just gone live! We are across USA, Europe, South Africa, Australia and the Middle East. If you are looking to upskill and achieve international recognition then review the new program. Is it great? Well don’t just take our word for it, watch this testimonial and review the others at
https://www.bpgroup.org/training.html

We hope to see you soon!

The ‘open’ program for the next six months operates in Johannesburg, Melbourne, Washington DC, Denver, London, Dubai, Orlando, Los Angeles, and more…

PARTNERSHIP >> CONFERENCE >> $500 UP FOR GRABS!

BPG News Update:
1. New Partnership Launched
2. Upcoming Recommended Conference (featuring the CX Rockstar)
3. New Competition – Promote yourself and win $500

> New Partnership launched in Australia/New Zealand <<
IQ Group Australia partner with BPG to deliver CEMMethod™ training ‘down-under’ starting this month!
See the Press Release here: http://bit.ly/BPG_PR
Register your interest:
http://www.iqgroup.com.au/customer-experience-management-method-course/

>> CEM Telcoms 2018 <<
Los Angeles, October.
This groundbreaking event features the latest bold discoveries in the realm of CX, including the appearance of our very own James Dodkins as Customer Experience Rockstar.
And yes he is bringing his guitar and will be playing onstage – now that is a conference with a difference.
Steve Towers will also be keynoting on the theme of the Outside-In Strategic Matrix.

Review the event here: https://cemtelecoms.iqpc.com/speakers
Ping me if you want to be there, and we’ll get you a discount:
mailto: steve.towers@bpgroup.org

>>> Competition and Promotion Time! <<
This is how to win $500 by doing something really simple.
Here is my LinkedIn name:
Steve Towers, CEO, ACXC and CPP Champion – https://www.linkedin.com/in/stevetowers/

So how do you get your hands on five hundred bucks?
Simple, put your qualification after your name!
Here is the list:
ACXM – Accredited Customer Experience Master
ACXP – Accredited Customer Experience Professional
ACXC – Accredited Customer Experience Champion
CPPM – Certified Process Professional Master
CPP – Certified Process Professional
CPPC – Certified Process Professional Champion

So change your LinkedIn title, drop me a note on LinkedIn to say you have done it and we will put you in the monthly draw… oh and good luck!!

Ciao for now,
Steve