How to win the Triple Crown?
Get yourself and your colleagues ‘upskilled’ with the Accredited Customer Experience Professional® to acquire the latest tools, techniques, and proven approaches to winning with Customer Experience.
“(CEMMethod) provided a terrific holistic framework for how I can more richly think about how MOTs connect to Customer Experience and Customer Journey Management.”L.G. Lavengood Outstanding Professor of the Year Award (2022)
Jim Lecinski, Professor, Kellogg School of Management
(Jim is the creator of ZMOTs and Micro MOTs as an SVP at Google 2006-2018)
Review the extensive options from the BPG: https://www.bpgroup.org
Connect with Steve: https://linktr.ee/SteveTowers