Dr. Durrell Ramrathan, Ph.D
Dr. Durrell Ramrathan is for many an unsung hero carving a path for the rest of us to follow as he takes CX and Analytics to the next level. This recent keynote is exactly what |I am talking about, chokka block full of useful practical guidance and some great stories at the same time.
Watch the presentation here and download the transcript below.
Get the Transcript: https://bit.ly/CXAnalyticsTransacr
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