SteveTowers - CX Obsession - for Process and Experience Professionals

Steve Towers Masterclass comes to Denver

Online pre and post Masterclass meets

I will be in the room for you every step of the way. Whether you signup for the one or two day option there is a preliminary video and optional signup Zoom meeting. Post-session we schedule an online meet to review progress and answer questions.

How learning by doing with real case studies is central to the Masterclass

With genuine case studies you will apply your own challenges in the session to actually take away not just the HOW but the WHAT you do.

Click the image or jump straight to more details and the registration options.

BPM Resources from the BP Group (updated)

(note: save for ongoing reference)
http://bit.ly/joinbpgroup – 12,000+ members networking with ideas

http://www.twitter.com/stowers – Posts several times daily, new approaches, examples and case studies

http://www.twitter.com/jdodkins – items linking into the customer experience

http://www.bpgroup.org/ – Dozens of courses leading to the Certified Process Professional qualification (CPP) all over the globe

http://www.processmiracle.com/ – FREE course featuring the Secret Sauce

http://www.successfulcustomeroutcomes.net – 350+ articles on Advanced BPM

http://bpcommunity.blogspot.co.uk/ – 200+ articles on process improvement

https://www.youtube.com/user/snoozers69 – Over 60 videos on the theme

http://www.slideshare.net/stowers/ – More than 90 presentations (downloadable)

http://www.oibpm.com/ – for all things and links Outside In

http://www.certifiedprocessprofessional.com/ – Professional qualifications since 1992

http://www.bpgroup.org/their-opinion.html – Testimonials about us

http://www.processexcellencenetwork.com/contributors/794-steve-towers/
PEXNetwork articles from Steve Towers, CEO at the BP Group

http://www.processexcellencenetwork.com/contributors/4586-james-dodkins/
PEXNetwork articles from James Dodkins, CCO at the BP Group

http://bit.ly/1jTSXWi Videos and case studies – many less than 5 mins for quick consumption 🙂

Enjoy!