Online pre and post Masterclass meets
I will be in the room for you every step of the way. Whether you signup for the one or two day option there is a preliminary video and optional signup Zoom meeting. Post-session we schedule an online meet to review progress and answer questions.
How learning by doing with real case studies is central to the Masterclass
With genuine case studies you will apply your own challenges in the session to actually take away not just the HOW but the WHAT you do.

Do you want to embrace advanced Customer-Centric thinking and become Outside-In?
How You Can Become ‘Outside-In’… https://bit.ly/WhyOutsideIn
Start here and follow these simple steps:
Step #1 – Review the upskilling options to become an ACX Professional & ACX Master: https://bit.ly/GCCACXP
Step #2 – Get The Book: Outside-In The Secret *FREE* | https://bit.ly/OI2021now
Step #3 – Get the Software:
Parallel | http://bit.ly/Parallel2021
Step #4 – Connect With The Community:
Step #5 – Keep Pace with Change:
Recent Keynote – The Hard Benefits of XM | https://cemnext.com/xmroi2023