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What is & Who is Outside-In? (interview by James Dodkins)

Two-minute bite-sized chunk provides the answer.

Author steve.towers@bpgroup.orgPosted on February 7, 2018Categories #custexp, #cx #custexp #cxgen, BPM, CEM, James Dodkins, Outside-In, SCO, Steve Towers, Successful Customer Outcomes, Successful Outcomes, UncategorizedTags Customer Centricity, CX, Outside-In

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