Knowledge Lab is hosting their first BIG one day conference (nay Lab) this week in Sydney at the Shangri-La on Tuesday. www.knowledgelab.com.au
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With an eclectic mix of senior speakers and attendees this promises to be a significant event. In a varied agenda with talks, case studies, keynote and roundtables the objective is clear – to facilitate and advance a discussion on all things Customer Experience, not just downunder but globally.
Speakers from 16 countries covering themes such as
![](https://1.bp.blogspot.com/-87a1wuDICc8/Vsnt-Ef4-MI/AAAAAAABCUU/nuizBEmc7lg/s320/Screenshot%2B2016-02-22%2B04.03.01.png)
With an eclectic mix of senior speakers and attendees this promises to be a significant event. In a varied agenda with talks, case studies, keynote and roundtables the objective is clear – to facilitate and advance a discussion on all things Customer Experience, not just downunder but globally.
Speakers from 16 countries covering themes such as
- FLIPPING THE OPERATING MODEL TO DELIVER SUPERIOR CUSTOMER EXPERIENCE,
- DIGITAL CENTRE OF ENABLEMENT FOR SERVICE INNOVATION,
- CUSTOMER CENTRIC LEADERSHIP,
- THINKING OUTSIDE-IN – WHAT WORLD-LEADING ORGANISATIONS ARE DOING DIFFERENTLY, WHO ‘REALLY’ OWNS CUSTOMER EXPERIENCE?
Couple those with a ten plus Streams on the Innovation Lab agenda….
Chairing the event is Dr. Morgan Jones, CPP Champion and Head of Group Productivity, Commonwealth Bank.
Going back the events I have seen Dr. Morgan chair this promises to be an humdinger!
Going back the events I have seen Dr. Morgan chair this promises to be an humdinger!
Find out more via www.knowledgelab.com.au and perhaps see you there?