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CX Obsession – for Process & Experience Professionals

We have to get more scientific about the Customer Experience

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The 3 Significant Reasons Why You Need The CEMMethod

CEMMethod guides the CX Management Strategy

Do you know the CEMMethod?

Born in 2001. Launched in 2006. Now in version 11.

Author steve.towers@bpgroup.orgPosted on August 1, 2018July 31, 2018Categories CEM, CEMMethod, cx, Outside-In, Steve Towers, Successful Outcomes, UncategorizedTags CEMMethod, CX, SCO

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