The event in Orlando during 2015 brought together people from process, customer and technology to celebrate the latest advances in performance excellence. Big theme this year was the inclusion of a dedicated customer excellence track, along with a new Awards category themed around customer centricity.
The measure of success is of course the delegate feedback, and early days reporting suggests the large majority welcomed the latest evolution to a dominated practitioner agenda with supporting workshops and keynotes.
The USA event has sent the bar high for 2015 – if you want to join the fun then consider the following: PEX Week Europe, London, April 27-29
PEX events feature the Certified Process Professional program and 40+ delegates attained the CPP Level 1&2. Congratulations to all. More on this soon, meanwhile you can review the CPP Masters events (Levels 1 thru 5) at http://www.bpgroup.org/book-class.html