Process Excellence in Australia and New Zealand

With just a few days to go Australia is gearing up for the Annual Process Excellence conference in Sydney. Along side the unique and exclusive case studies there is networking and exchanging of stories covering process, performance, customer experience management and the digital customer. 

In addition to the networking and learning there is also the Annual Awards process. The categories are extensive including: 


·     Best Improvement Deployment Project – Large Organisation Award
·     Best Deployment Leader Of The Year Award
·     Best Customer-Experience Improvement Initiative Of The Year Award
·     Business Transformation CEO of the Year
·     Young Business Improvement Practitioner of the Year

In 2014  I had the pleasure of presenting Dr. Morgan Jones (Executive

Manager at Commonwealth Bank) with the Award for Biggest Contribution to Business Improvement Industry in Australasia, and Business Improvement Manager of the Year. Morgan has also been acknowledged in 2013 with fellowship in the Institute of Mechanical Engineers to reinforce his standing in both Australia and on the world stage.

Join Morgan and other leading process professionals at this years 10th Process Excellence event:

Australia month for the Process Excellence communities

Let’s start with a fantastic PEX offering in Sydney, with the latest PEX Week  (July 22-24) chaired by Process Excellence guru and  leader Morgan Jones of BOC. 
A complete package and been there and done it guy who leads with a passion. Get the latest insights and stories from the Process Excellence world.
The agenda includes diverse organisations including:  
Morgan Jones, Conference Chair

Rio Tinto, ProExc, Fortescue Metals Group, Transport Accident Commission, National Australia Bank, Theiss Services, Australia Post, Baxter Healthcare, University of Technology Sydney, Australian Taxation Office, BP Group, TCS, Austin Hospital, Fonterra, Department of Resources Energy and Tourism

We will also have the annual Australasia Awards programme where the best share the secrets with the rest of us. A great networking occasion hosted by our Partners IQPC and PEX.
We then have a nearly sold out CPP Masters (Levels 1-5 inc.) session in Brisbane.  w/c 29 July.
Featuring new case studies, an accelerated learning format and of course yours truly this promises to be a very memorable event. Still a couple of places so run along to: See
And then we travel south again to the Sydney Masters w/c 5 August.
Always a favoured event in our Australian series you can renew your knowledge (extra special price for refresher (almost zero) – contact plus the very latest learnings from the hands on doers (not the copies and theorists!) with tips, tricks and the magic of Outside In.
You can check out the agenda and register at: