Just finished up our webinar Customer Gold – How to convert the Customer Experience into a Gold Mine
Among other things, we revealed how to convert any CX into a source of rapid actionable objectives
Comments coming in from live attendees have been great!
Keep your eyes peeled for the replay tomorrow or the next day!
Some really cool “time-limited” stuff available here if you want Assess to identify massive improvement opportunities, Develop a consensus on where to focus improvement efforts, and Gain the support of the top team and your colleagues for rapid CX improvements.
Check it out ==> https://cemnext.com/auto-webinar-registration
Join us to learn the Secrets of Apples, Googles, Zara, Zappos and Emirates success
Certified Process Professional Masters Champions (CPP-Master) Program (and ACXP)
An internationally recognized program with proven track record delivered by been there and done it coaches more than 180 times, in 64 cities with delegates from 118 countries.
The program, now in its eleventh year, utilizes the BP Groups approaches and framework to help you and your organization win the triple crown – simultaneously reduce costs, grow revenues and enhance service.
Producing Immediate and sustainable business results across any industry and sector.
Become a qualified CPP-Master or ACXP and demonstrate your professionalism http://www.bpgroup.org/training.html