25 Critical Customer Service statistics for Customer Experience

The world of Customer Experience is full of hyperbole. What about the measurements, the data that provides the evidence we all feel that the most important thing a business can manage is its customers? Here is a collection of data from many sources.
Useful when you are making the case ๐Ÿ™‚

You can download this analysis from http://bit.ly/25CustomerStats
Do you have any stats from validated sources to share?

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