Customer Experience – what is it? Now, unless you are German turn off the volume. The pictures will tell you everything you need to know π </noscript><iframe class="lazy" allowfullscreen="" frameborder="0" height="315" src="" data-src="//www.youtube.com/embed/vonyYpM6acw" width="560"> Gets the point across nicely. Good work from Frederic Monard.
