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CX Obsession – for Process and Experience Professionals

We have to get more scientific about the Customer Experience

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Six Sigma on Steroids – Keynote from PEX

Steve Towers with six sigma on steroids

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Author steve towersPosted on June 5, 2012Categories BP Group, BPM, cemm, CEMMethod, Customer Experience, forrester, Outside-In, Six Sigma, Steve Jobs, Steve Towers

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