Process Excellence in Africa – keynote presentation

The second global Process Excellence conference completed this week in Cape Town, South Africa. The IQPC team are noted for their organisation and excellent speaker profiles and this event was a great example of the very latest thinking, in depth technical reviews and guidance for Process people throughout Africa.

Highly recommended for any conference the next in the global series Europe with London in April. You can review that event here:

The following is Steve Towers presentation which examines how some organisations seem to defy the recession and achieve ongoing success for their customers, employees and shareholders.
It looks like magic until you know the trick!

Reduce Costs – Improve Revenue – Enhance Service simultaneously

From the PEX Network event in Florida, January 2012. Ten minutes 🙂

You have the Power to change the world (and that aint no cliche)

Helping people to see the possibilities and getting them there isn’t a part time task. 

In our training, coaching and consultancy we encourage Certified Process Professionals and CPP Masters to relate this message of transformation in a constructive practical way. It is what makes the difference when you are doing it in your organisations for real.
Part of my personal inspiration comes from someone who relates ideas phenomenally well, and gives us the means to do it ourselves.

That person – Nancy Duarte.

This ten minute video will, if you give yourself permission, change the way you relate your ideas and create success forever.