Words from the Wise as we review an assemblage of excellent leaders talking through Customer Experience. Whether it is Herb Kelleher, Jeff Bezos, Tony Hsieh, or Richard Branson, there is something for everyone here.
Do you want to embrace advanced Customer Centric thinking and become Outside-In?
I have just done a 3-minute explainer video for Outside-In – see it here: https://bit.ly/OIDifference
Then follow these steps….
Step #1 – Get The Book:
Outside-In The Secret *FREE* | https://bit.ly/OI2021now
Step #2 – Get The Training:
FREE – ‘OusideIn Concepts’ Video Series: https://bit.ly/OIConcepts
Certified Outside-In Master® | https://bit.ly/COIM2021
Certified Process Professional Master® | https://bit.ly/CPPM21
Accredited Customer Experience Master® | https://bit.ly/ACXM2021
Step #3 – Get the Software:
Parallel | https://bit.ly/Parallel2021
Step #6 – New Article – Customer Obsession
LinkedIn (3 minute read) | https://lnkd.in/dHeCJhN