CX is a FAD

I think we should all pay attention to this. You know #CX is in trouble when you need to explain it over, and over again!

Join us soon at an event in a City near you!

CPP MasterJoburgOct 7-10
ACX SpecialistManchester, UKOct 14-16
CPP MasterDetroit, USNov 4-7
ACX MasterJoburg, SANov 11-14
ACX/CPP ChampJoburg, SANov 25-28
CPP MasterCape Town, SADec 2-5 
CPP ChampionsWashington DC, USDec 16-18

What do you think? Fad, fantasy or Fact?

Let me know…

Do you want to embrace advanced Customer-Centric thinking and become Outside-In?

How You Can Become ‘Outside-In’…

Start here and follow these simple steps:

Step #1 – Review the upskilling options to become an ACX Professional & ACX Master:

Step #2 – Get The Book: Outside-In The Secret *FREE*

Step #3 – Get the Software:

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Step #4 – Connect With The Community:

Step #5 – Keep Pace with Change:

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