CX is a FAD

I think we should all pay attention to this. You know #CX is in trouble when you need to explain it over, and over again!

Join us soon at an event in a City near you!

CPP MasterJoburgOct 7-10https://joburg44thcppmasters.eventbrite.com
ACX SpecialistManchester, UKOct 14-16http://bit.ly/JamesMan
CPP MasterDetroit, USNov 4-7https://detroit_cppmasters_2019.eventbrite.com
ACX MasterJoburg, SANov 11-14https://joburgacxm.eventbrite.com
ACX/CPP ChampJoburg, SANov 25-28https://joburgchamps.eventbrite.com
CPP MasterCape Town, SADec 2-5http://bit.ly/CapeTownMasters 
CPP ChampionsWashington DC, USDec 16-18https://championsindc.eventbrite.com

What do you think? Fad, fantasy or Fact?

Let me know…

Do you want to embrace advanced Customer-Centric thinking and become Outside-In?

How You Can Become ‘Outside-In’… https://bit.ly/WhyOutsideIn

Start here and follow these simple steps:

Step #1 – Review the upskilling options to become an ACX Professional & ACX Master: https://bit.ly/GCCACXP

Step #2 – Get The Book: Outside-In The Secret *FREE* https://bit.ly/OI2021now

Step #3 – Get the Software:

Parallel | http://bit.ly/Parallel2021

Step #4 – Connect With The Community:

https://linktr.ee/SteveTowers

Step #5 – Keep Pace with Change:

Recent Keynote – The Hard Benefits of XM | https://cemnext.com/xmroi2023


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