I am excited to share this interview with BPM Tips recently where I talk about the evolution of BPM and its play with Customer Experience Management.
Interview with Steve Towers – Customer Experience Management and BPM fb.me/4cWCBudd8
As always, I would love to hear back from you with any comments and observations, just click the link fb.me/4cWCBudd8 and feel free to share your comments.
Warm Regards, |