We have to get more scientific about the Customer Experience
The Key to Success – how one organization delivers this everyday
The Nature Conservancy, based out of Arlington, VA is moving progressively towards their customer. Who is that? Watch the video and ask the question of yourself. Who is my customer, and what am I doing for them?
A really special place to work…
Join us to learn the Secrets of Apples, Googles, Zara, Zappos and Amazons success
Certified Process Professional Masters (CPP-Master) Program
An internationally recognized program with proven track record delivered by been there and done it coaches more than 130 times, in 52 cities with delegates from 105 countries. The program, now in its tenth year, utilizes the BP Groups approaches and framework to help you and your organization win the triple crown – simultaneously reduce costs, grow revenues and enhance service. Producing Immediate and sustainable business results across any industry and sector.