How Wolves Change Rivers and how you can change your…

I just love this video.
The beautiful scenery, the inspiring story and then the call to action.
How can this have anything to do with Customer Experience and BPM I here you ask? Watch the video (enjoy) and then ask your self the question “How can I create a Trophic Cascade in my organization?”. (Trophic Cascade – watch the vid and all is revealed very quickly 🙂