6 Tips for Understanding Customer Needs, even when they don’t know themselves (with 4 min video and Guide)

6 Tips for Understanding Customer Needs, even when they don’t know themselves

Get your hands on SCO’s. What are they? How can they help?

Need a handy Guide? Download the SCO101 : http://bit.ly/SCO101


Certified Process Professional Masters (CPP-Master) Program
(Orlando US Jan 22-23, Denver US Jan 26-30, London UK Mar 2-6)
www.bpgroup.org/certification-by-city.html

An internationally recognised program with proven track record delivered by been there and done it coaches more than 130 times, in 52 cities with delegates from 105 countries.
The program, now in its tenth year, utilizes the BP Groups approaches and framework to help you and your organization win the triple crown – simultaneously reduce costs, grow revenues and enhance service. Producing Immediate and sustainable business results across any industry and sector.

Become a qualified CPP-Master and demonstrate your professionalism.www.bpgroup.org/certification-by-city.html

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