BPM and the Balanced Scorecard

Yesterday we posted wrt Skill and competences within BPM (see http://bit.ly/BPMskillsets)

Today, the third in our series celebrating the run up to our 20th anniversary we cover the challange of Balanced Scorecards and BPM 🙂
In a few weeks time the BP Group will be twenty years old. As part of the celebration we are publishing an article a day – all are evergreen and provide an insight as valuable today as when they were originally published.

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