New Academic articles with the theme Outside-In http://bit.ly/cZ3QsN and http://bit.ly/9mSOuc (thanks to Patrick Geiger and Mark Barnett)
CX Obsession – for Process & Experience Professionals
We have to get more scientific about the Customer Experience
New Academic articles with the theme Outside-In http://bit.ly/cZ3QsN and http://bit.ly/9mSOuc (thanks to Patrick Geiger and Mark Barnett)