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CX Obsession – for Process & Experience Professionals

We have to get more scientific about the Customer Experience

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Outside-In. The Secret of the 21st century leading companies.

Outside In The Secret Of The Leading 21st Century Companies Show

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Author steve towersPosted on February 7, 2010Categories BPM, business process management, CEM, Outside-In, SCO, Successful Outcomes

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Who is Steve?
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