Access more informaiton on how to lean and apply the CEMMethod from here.
Access more informaiton on how to lean and apply the CEMMethod from here.
What dreams are you working on? How soon before you get there?
Ciao, Steve
ps. Just need Someone to invite me to Hawaii and Alaska now for the full set π
What do you think?
Not only has it been the significant contrast in weather (snow/cold > sunny/hot) it is the somewhat different approaches being adopted towards Outside In. This week sees me at the India Leadership event hosted by NASSCOM. I will be meeting with the press and continuing to learn about what is making India so successful. My talk will be accessible later, if you want a copy let me know, http://bit.ly/IndiaLeadershipForum
On the subject of talks and videos have you reviewed the latest videos of the key tools and techniques? Here they are (and they are available to download and distribute!)
Business Process Management – what is it? http://youtu.be/NO54KXxTp9I
Moments of Truth – what are they? http://youtu.be/OT_2cqMtrUw
Breakpoints and Business Rules? http://youtu.be/_8KSN_McWIg
Successful Customer Outcomes (SCO’s) http://youtu.be/u4keI_kmdxM
Voice of Customer? http://youtu.be/bTbHrxi1Vq4
Apple version: http://bit.ly/12EFNCC
Android version: http://bit.ly/X0X4iw
Recent presentations..
Access my recent keynote for some pertinent insights (or Outside In depending on your view point)
http://bit.ly/OutsideInSteveTowers
The associated slide show is embedded however you can download that from here.
http://www.slideshare.net/stowers/steve-towers-nasscom-bpo-summit-2012-opening-keynote
Topical articles –
Brad Power – Working successfully with physical fragmented teams http://lnkd.in/nAwERk
Chris Taylor – Business process failure goes viral http://lnkd.in/iuG4UG
Dr. Mohan K. – Rethinking the function of Business functions http://lnkd.in/fU3UmB
Reint Jan Holterman – 5 steps on the Path to Success with BPM http://lnkd.in/pp4ZWV
* And lastly for now have you reviewed the all new classes? new case studies and coaching from been there and done it experienced mentors*.
http://www.bpgroup.org/certification-by-city.html
Considering training in Enterprise BPM/Outside In?If someone in your organization is considering certification do ask these questions of anyone offering the training:
1. Where have you done this?
2. What credentials can you claim in the community?
3. Who trained you originally in Outside In?
4. When did you start and who have you helped?
5. What references can you provide, at a CEO level for the successes you have achieved?
6. Are any of your people published, and if so what and when?
7. What is the size of your network?
8. Are your trainings and courses accredited, and if so by whom?
9. Are you helping to develop the community? If so how?
Ciao Steve
Download sample Brochure | |||||||||
Practitioner | Professional | Master | Adv. Master | Champion | Course | ||||
Location | Region | Lead Coach | CPP1 | CPP2-3 | CPP4-5 | CPP6-7 | CPP8 | ID | |
Brisbane | Australia | Jennifer van Wyk | Mar 11 | Mar 12-13 | Mar 14-15 | AUS | |||
Sydney | Australia | Jennifer van Wyk | Mar 18 | Mar 19-20 | Mar 21-22 | AUS | |||
Brisbane | Australia | Steve Towers | Apr 15-16 | Apr 17-18 | AUS | ||||
Sydney | Australia | Steve Towers | Apr 22-23 | Apr 24-25 | AUS | ||||
Helsinki | Finland | Samir Asaf | Nov 26 | Nov 27 | EUR | ||||
Brussels | Belgium | Samir Asaf | Nov 29 | Nov 30 | EUR | ||||
London | UK | James Dodkins | Dec 10 | Dec 11-12 | Dec 13-14 | EUR | |||
London | UK | Steve Towers | Dec 17-18 | Dec 19-20 | EUR | ||||
Amsterdam | Netherlands | Steve Towers | Jan 7 | Jan 8 | EUR | ||||
Zurich | Switzerland | Steve Towers | Jan 10 | Jan 11 | EUR | ||||
London | UK | James Dodkins | Mar 4 | Mar 5-6 | Mar 7-8 | EUR | |||
London | UK | Steve Towers | Mar 11-12 | Mar 13-14 | EUR | ||||
London | UK | Steve Towers | May 2 | May 3 | EUR | ||||
Pune | India | Laxman M | Jan 17 | Jan 18 | IND | ||||
Kolkata | India | Laxman M | Feb 4 | Feb 5 | IND | ||||
Chennai | India | Laxman M | Feb 7 | Feb 8 | IND | ||||
Mumbai | India | Steve Towers | Feb 11 | Feb 12 | IND | ||||
Pune | India | Laxman M | Mar 4 | Mar 5-6 | Mar 7-8 | IND | |||
Delhi | India | Laxman M | Mar 18 | Mar 19 | IND | ||||
Hyderabad | India | Laxman M | Mar 21 | Mar 22 | IND | ||||
Bangalore | India | Laxman M | Mar 25 | Mar 26-27 | Mar 28-29 | IND | |||
Kolkata | India | Laxman M | Apr 8 | Apr 9-10 | Apr 11-12 | IND | |||
Chennai | India | Laxman M | Apr 15 | Apr 16 | IND | ||||
Dhakka | Bangladesh | Samir Asaf | Jan 28 | Jan 29-30 | Jan 31-Feb 1 | BAN | |||
Dubai | UAE | James Dodkins | Mar 17 | Mar 18-19 | Mar 20-21 | UAE | |||
Dubai | UAE | Steve Towers | Mar 24-25 | Mar 26-27 | UAE | ||||
Niarobi | Kenya | Jennifer van Wyk | Nov 29 | Nov 30 | AFR | ||||
Cape Town | South Africa | Jennifer van Wyk | Jan 7 | Jan 8-9 | Jan 10-11 | AFR | |||
Joburg | South Africa | Jennifer van Wyk | Feb 11 | Feb 12-13 | Feb 14-15 | AFR | |||
Lagos | Nigeria | Jennifer van Wyk | Apr 15 | Apr 16-17 | Apr 18-19 | AFR | |||
Niarobi | Kenya | Jennifer van Wyk | Apr 22 | Apr 23-24 | Apr 25-26 | AFR | |||
Cape Town | South Africa | Steve Towers | May 13-14 | May 15-16 | AFR | ||||
Sao Paulo | Brazil | Jennifer van Wyk | 13 May | 14-15 May | 16-17 May | SAM | |||
Rio de J. | Argentina | Jennifer van Wyk | 20 May | 21-22 May | 23-24 May | SAM | |||
Orlando | Florida | James Dodkins | Jan 29-30 | Jan 31-Feb 1 | NAM | ||||
Orlando | Florida | Steve Towers | Jan 28 | Feb 4-5 | Feb 6-7 | NAM | |||
Toronto | Canada | Steve Towers | Feb 18 | Feb 19-20 | Feb 21-22 | NAM | |||
Singapore | Singapore | Samir Asaf | Feb 25 | Feb 26-27 | Feb 28-29 | SEA | |||
Kuala L. | Malaysia | Steve Towers | Feb 25 | Feb 26 | SEA | ||||
Kuala L. | Malaysia | Samir Asaf | Mar 25 | Mar 26-27 | Mar 28-29 | SEA | |||
Hong Kong | China | Samir Asaf | Apr 29 | Apr 30-May 1 | May 2-3 | SEA | |||
Beijing | China | Samir Asaf | May 20 | May 21-22 | May 23-24 | SEA | |||