Author: steve towers

Certified Process Professional® Update – October 2012

iPad3’s / Advanced coaching / Videos /Articles/Downloads
Welcome to this bite sized update
** BP Group CPP Advanced Master® & Champion® **
New sessions for wannabe Advanced Masters and Champions

You can now pre register interest for upcoming classes. If you are already a Certified Process Professional review the upcoming Advanced/Champion sessions in New Zealand, UK, USA, South Africa and UAE:
http://www.bpgroup.org/cpp-mastersreg-championsreg.html
** BP Group professional accreditation **Not yet professionally qualified? Review upcoming sessions from:
http://www.bpgroup.org/certification-by-city.html
Register for a class before year end and enter the draw for an iPad3 – one per class!!
** Winners in the iPad3 ** draws from August and September were drawn in London on October 1st.
Congratulations to the 11 winners – (listed in the closed area)
** Interesting Resources **
Successful Customer Outcomes Six Sigma on Steroids (keynote presentation)
What would Steve Jobs have done?
http://lnkd.in/tykq75
Big companies can’t innovate halfway
http://lnkd.in/-U3etF
** Review the videos – insights and suggestions J **
A couple of recent interviews and session highlights:
** BP Group is on Linked In company pages **
Linked In now have company pages, and yes the BP Group has its own! Early days however have a look and follow us from:
http://bit.ly/BPGroupCompany
** PEX ANNUAL US Conference **Have you a story to tell? Do you need to know the latest? – register for Orlando in January here:
Catch you soon, all the Best
Steve



And the winners of the ipad3’s are…

Through July and August 309 people qualified as BP Group Certified Process Professionals®. All successful participants have been entered into a draw for an iPad3 to celibrate the BP Groups 20th Anniversary (www.bpgroup.org)… and below are the results from the draw that took place in London on October 1st.

From October through December 31st all events will feature the same thing – one iPad3 per class so if you would like to join the fun and along the way to becoming professionally qualified stand a chance of winning and iPad 3 review the upcoming sessions: http://www.bpgroup.org/certification-by-city.html

Meanwhile here are the highlights of the draw. 

Winners are notified via email and have one month to claim their prize, otherwise the outstaning iPads will go forward into the Oct-Nov-Dec draw (to be drawn at PEX 2013 in January in Florida)

A list of the winners will be published in the BP Groups Certified Process Professional® subgroup on Tuesday 2nd October 2012.

Winners from 11 sessions held August-September 2012
309 in the draw held at BP Groups office in London 1st October 2012

Winning companies include:
Batelco, National Bank of Abu Dhabi, Real People, Dubai Trade, Koru Services Group, Propentus, Standard Chartered Bank, Astra Zeneca, Sodexo, Philips,

Winning countries: Bahrain, UAE, China, UK, Finland, Singapore, Australia, South Africa, India

10 winners of an iPad3 for the BP Group 20th birthday

Participants at the BP Groups August and September Certified Process Professional® programmes will join the draw on Monday 1st October (noon at our London offices) for ten iPad 3’s.

One per class from classes in Helsinki, London, Johannesburg, New Delhi, Abu Dhabi, Dubai, Bahrain, Singapore Shangai and Bangalore. The results will be published here next week.

If you would like to join the growing ranks of BP Group Certified Process Professionals® you can review the next 22 sessions across Asia, Africa, USA, Europe and Australia from http://www.bpgroup.org/certification-by-city.html

Who inspires your thinking?

An interesting thought…. People passionate about process realize that everything is process. Even the way we think is a process. One of my inspirations is a guy called Richard Bandler (co founder of NLP). I caught this recent radio interview in the UK recently (13 mins long) that really captures the essence of thinking differently (and changing your process).
   
www.youtube.com/watch?v=qlUVX5DnqQ8

Was 2009 the year BPM really died?

Thomas Olbrich

Thomas Olbrich
Co-founder and Managing Director at taraneon Process TestL
Saarbrücken Area, Germany

Downsizing, cost cutting, re-aligning to new realities, survival, new business models … 2009 has offered so many challenges to which process owners might have provided not only answers but solutions. And on the whole they have failed:

Failed in that we’re still spending an unacceptable amount of time on process discovery

Failed in that we’re still insisting that automation is a type of management

Failed in that we’ve still not understood that processes either create or destroy value

Failed in that we’re still thinking that any improvement of our internal processes will automatically lead to improved customer processes

Failed in that we’ve still not understood the difference between process projects and process operations

Failed in that we’ve not linked processes to business strategy

Failed in that still we’re using the term ‘process’ as a figleaf to cover functional orientation

Failed in that we’re ignorant of how changing circumstances affect processes

Failed in that we’ve refused to hold process owners accountable for the mess they are administering

Failed in that 20 years after the first big reengineering wave and 10 years after BPM became fashionable to talk about, we have still not managed to create a process mindset

And we’re still wondering why senior management refuses to believe in the value of processes – other than as a theoretical concept? I dare anyone to explain how all the nice sounding process predictions for 2010 a la cloud, SaaS, green processes, BPM 3.0 etc. will make things any better if we first don’t adress the basic issues we’re facing. Looking to the future is one thing but without learning the lessons from the past (http://bit.ly/7fMaAY) the future will just pass us by.

(Sorry about this rant, it’s been a good year from a business and personal perspective, so no complaints there, but I really thought that 2009 would have pushed BPM to a new/higher level of contributing to business excellence)

Thomas

Recap on the discussioon at: Ongoing – Join the debate here

BP GROUP SOAPBOX 3: Do We Need another Process Methodology?

The Soapbox series is designed to be provactive and let people air their views in a mutually respectful place. You may not agree, and all the better for it, so explain your perspective and share your commitment to transforming the planet!

BP GROUP SOAPBOX 2: Six Sigma caused the global recession.

In a slight digression we have unearthed some very emotive discussions. Has the agenda really shifted this much?

The Soapbox series is designed to be provactive and let people air their views in a mutually respectful place. You may not agree, and all the better for it, so explain your perspective and share your commitment to transforming the planet!

BPGroup Soapbox – Process is an Effect

In a slight digression we have unearthed some very emotive discussions. Has the agenda really shifted this much?

BP GROUP SOAPBOX 1: Process is an Effect

The Soapbox series is designed to be provactive and let people air their views in a mutually respectful place. You may not agree, and all the better for it, so explain your perspective and share your commitment to transforming the planet!

Business Performance, Scorecards, Strategy Maps and so on…