Certi fied Process Professional (CPP-Professional) 2014 programme

Training and Certification with BP Group
Chennai – Amsterdam –Orlando – London – Bangalore – Dubai – Brisbane – Cape Town – Denver – Sydney – Singapore

This is gentle reminder about our upcoming 2014 CPP Professional Global Training. Classes book quickly so please reserve soon.

Course Overview:

The CPP Professional qualification is an acknowledgement of the understanding and practical skill set associated with Outside In, Enterprise BPM and the effective implementation of the CEMMethod. The CPP Professional role is to guide and maximize the organization’s efforts toward its operational and strategic goals while removing the impediments the industrial age artefacts that stand in their way.

CEMMethod is an advanced approach for undertaking process change and transformation.  In traditional approaches the emphasis has often been exclusively on efficiency and effectiveness and as a consequence businesses were struggling in terms of cost, quality and customer’s satisfaction. The BP Groups CEMMethod is a process framework, which is now replacing traditional industrial age approaches of process change and transformation in order to deliver first and foremost Successful Customer Outcomes. Introduced in 2006 in the book Customer Expectation Management, the CEMMethod is the process industry’s standard in designing, developing and delivering Outside In process transformation, as it overcomes the many shortcomings of traditional inside out thinking.

Benefits of Training & Certification:
Caters to high demand in industry for Managers and Senior Executives with Certified Process Professional qualifications and Experience.

All our Instructors are practical proven experienced professionals working with the BP Group which has over 20 years of direct hands-on experience with real world companies in Process and Business Transformation and Change consulting and training

  • Individual attention and group interactions over the CEMMethod, processes and tools
  • In this blended model of training you will get online and classroom training
  • Online reading course content, videos and support materials
  • All BP Group certified participants will also earn 10 PDU’s Certificates
This five-day advanced course, you will apply the advanced features of the CEMMethod across a range of case studies, including your own work (if you prefer) to completely re-envisage a process, reduce costs, enhance customer service, grow revenues and consolidate customer experience.

You will learn what it feels like to access some of the most advanced toolkits from the worlds leading organisations experiencing many of the challenges you’re likely to face–while being coached by world leading Gurus actively involved with the application of CEMMethod at many organizations. This “learning by doing” style of instruction demands your open mind and active participation.

For more details please log on to:

Thanks & Warm Regards,

Rachel Smith | Business Development Manager | BP Group

Email:  rachel.smith@bpgroup.org

Tel No: 00 44 20  3286 4248

BP Group, New Bond House, 124 New Bond Street, London W1S 1DX
Offices in London – Houston – Denver – Bangalore – Sydney – Associates in 118 countries
Office: US: +1 303 800-0924 | UK: +44 20  3286 4248 | Fax: +44 20 7691 7664