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CX Obsession – for Process and Experience Professionals

We have to get more scientific about the Customer Experience

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Outside-In BPM – the year closes on a high

BPM Newsletter closes a very successful 2009 – http://bit.ly/6ZGBNs – What is your elavator pitch? Podcast & conference news – Florida 🙂

Author steve towersPosted on December 21, 2009Categories Conferences, SCO, Successful Outcomes

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