Part of the BP Group 2009 Annual Survey – ( http://bit.ly/17OGIy )
Over at LinkedIn there’s been a vibrant discussion (with more than 67 comments) which forms part of the inout to this years annual survey – go see at http://bit.ly/2m9AgA
CX Obsession – for Process & Experience Professionals
We have to get more scientific about the Customer Experience
Part of the BP Group 2009 Annual Survey – ( http://bit.ly/17OGIy )
Over at LinkedIn there’s been a vibrant discussion (with more than 67 comments) which forms part of the inout to this years annual survey – go see at http://bit.ly/2m9AgA