The Most Practical, Pragmatic & Applicable Customer Experience qualification

Join us soon for the hands-on ‘learn by doing’ Accredited Customer Experience Professional® (ACX Professional®) course over two days.

Our coaches will help you by demonstrating through exercises based on your own work – not someone else’s ‘perfect’ case study. You gain the qualification by submitting your own exercises and through 1 on 1’s with your Coach. We believe in assessment by understanding, not testing for recall.

Register Here:

Bring a team or move it in-house – volume discounts available!

If that sounds like you then we have a fix. Come and join us on November 29-30, you will receive a very warm welcome!

Register Here: ACXP and ACXM

Do you want to embrace advanced Customer-Centric thinking and become Outside-In?

How You Can Become ‘Outside-In’…

Start here and follow these simple steps:

Step #1 – Review the upskilling options to become an ACX Professional & ACX Master:

Step #2 – Get The Book: Outside-In The Secret *FREE*

Step #3 – Get the Software:

Parallel |

Step #4 – Connect With The Community:

Step #5 – Keep Pace with Change:

Recent Keynote – The Hard Benefits of XM |