The Most Practical, Pragmatic & Applicable Customer Experience qualification

Join us soon for the hands-on ‘learn by doing’ Accredited Customer Experience Professional® (ACX Professional®) course over two days.

Our coaches will help you by demonstrating through exercises based on your own work – not someone else’s ‘perfect’ case study. You gain the qualification by submitting your own exercises and through 1 on 1’s with your Coach. We believe in assessment by understanding, not testing for recall.

Register Here:

Bring a team or move it in-house – volume discounts available!

If that sounds like you then we have a fix. Come and join us on November 29-30, you will receive a very warm welcome!

Register Here: ACXP and ACXM

Do you want to embrace advanced Customer-Centric thinking and become Outside-In?

👉 Step #1 – Review the upskilling options to become an ACX Professional & ACX Master:

👉 Step #2 – Get The Book: Outside-In The Secret *FREE*

👉 Step #3 – Connect With The Community:

👉 Step #4 – Keep Pace with Change: Recent Keynote – The Hard Benefits of XM |

👉 Step #5 – Review the Testimonials Accredited Customer Experience Professional – BPG (